FACING RACISM IN THE WORKPLACE

FACING RACISM IN THE WORKPLACE

Has racism impacted you at work?  Have your coworkers faced racial bias?  Have friends or family members experienced racism in the workplace?  For many, the answers are a simple “yes” or “no.”  Often, they reflect our personal experiences. 

The tragic murder of George Floyd in Minneapolis--and other recent violence and threats against African Americans--have inspired more candid discussions about racism.  Some view racism as a painful but limited problem.  They assume that racial bias impacts other communities and limited professions.  But racism in our communities, and in the workplace, remains a pervasive problem.

As an employment lawyer, I regularly investigate allegations of racism in ordinary private-sector workplaces.  Racism can still manifest as vicious harassment or hate speech.  Several years ago, I represented a black chef who found a noose hanging from his cooking station.  Recently, I represented a black auto parts employee who received dozens of racist messages written on his pay envelopes.  Such cases are shocking and plainly unlawful. 

More often, racial discrimination claims are based on more subtle forms of racial bias.  Many persons of color receive unfair performance reviews that seem connected to their race.  Certain minority employees are harshly evaluated or “written up,” while white colleagues are not faulted for comparable issues.  Some persons of color are denied well deserved promotions.  Others are disciplined or terminated for making coworkers “uncomfortable” or for not being a “team player.”  

Allegations of subtle racial bias are hard to prove (and hard to disprove).  These cases are difficult to litigate and settle.  Often, plaintiff and defendant are both outraged.  A minority employee muses, “how dare you treat me worse than my colleagues?”  The company responds, “how dare you accuse ‘us’ of racism?”

Before discrimination lawsuits are filed, employers should seek to reduce racial bias in the workplace.  There are simple and cost-effective strategies to do so.

All companies should offer discrimination and harassment prevention training.  Such training is most meaningful when it engages the audience.  Without naming names, employees should be encouraged to discuss their personal experiences and concerns.  Effective training can promote racial tolerance, inclusion, and diversity. 

Beyond training, companies must reassess how they investigate discrimination claims.  Too many Human Resources (HR) professionals focus on discrediting complaints.  That’s a missed opportunity.  HR professionals should evaluate complaints without undue skepticism.  They should diffuse workplace conflicts and advocate for minority employees when possible.  In some cases, companies should consider using mediation services.  Outside legal counsel can assist with challenging investigations.

Finally, companies should reassess their hiring and evaluation practices.  People of color are often underrepresented in higher paying positions and managerial roles. Companies should examine if they are fairly evaluating talented minority candidates.  Performance reviews can be influenced by social factors and subtle cultural biases.  These biases can undervalue the contributions of persons of color.

Racism is still a widespread problem in the American workplace. Employers should strive to reduce all forms of discrimination, including racial bias. It’s the right thing to do, and it’s a sound business decision.

Morenberg Law can help companies to improve workplace policies and HR practices.  We offer discrimination and harassment prevention training.  We also litigate discrimination cases.  Contact us for a consultation.

MORE BUSINESSES REOPENING IN "PHASE II"

MORE BUSINESSES REOPENING IN "PHASE II"

Massachusetts is allowing more businesses to reopen during COVID-19.  On June 8, 2020, Governor Baker launched “Phase II” of a four-step reopening plan.*  There are several “headlines” for Phase II.  Restaurants can begin to offer outdoor dining services.  More retail stores can invite customers to shop inside at a limited capacity.  Hotels and motels can offer lodging at a limited capacity, but no functions are allowed yet.  Certain personal services with limited contact (e.g. photography) can open now. Other businesses and services can reopen now or in the near future.

Overall, the Massachusetts reopening plan remains on schedule.  However, Phase II was divided into two steps for restaurants and personal care services.  The state will delay indoor table service as well as personal care services that involve close physical contact.  Where applicable, these changes are noted as “Step 1” and “Step 2” below.

Except for businesses noted as “Step 2,” Phase II businesses can reopen their brick and mortar premises to workers, customers and the public.  Currently, other businesses specifically designated as Phase III or IV must remain closed to workers, customers and the public.  Phase III and IV businesses include gyms, bars, casinos, theaters, and others.  

Below, you will find a partial list of Phase II businesses:  

  • retail stores, with 30% capacity and other limitations;

  • restaurants (during Step 1, outdoor dining services only); 

  • restaurants (after Step 2 announcement, indoor table services at limited capacity); 

  • hotels, motels, inns, etc. (limited capacity, and no events or functions allowed); 

  • personal services without close personal contact (during Step 1, photography, individual tutoring, home cleaning, and other services are allowed);

  • personal services with close personal contact (after Step 2 announcement, massages, nail care, skin care, tattooing, and other services are allowed); 

  • some classes in small groups; driving schools, flight schools; 

  • outdoor historical places (no functions or guided tours);

  • funeral homes (with increased capacity to 40% occupancy);

  • warehouses and distribution centers; 

  • golf facilities including outdoor driving ranges; 

  • other outdoor recreational facilities including pools, playgrounds, and others;

  • day camps, public libraries, and others.

(The above is not a complete list of Phase II businesses or applicable restrictions.)  

Massachusetts has issued detailed guidance about reopening of restaurants and lodging as well as other businesses. Also, Massachusetts has issued further guidance regarding non-urgent and elective medical services and other business sectors.  Please see the Phase II order and other resources on our website. 

Phase 2 businesses are required to self-certify that they are in compliance with generally applicable COVID-19 workplace safety rules and applicable industry-specific rules.  Certification should be available upon request by state or local authorities.  Violation of the state order may result in fines up to $300 per violation.  All businesses should study state and federal safety guidelines regarding COVID-19.  Businesses must continue to follow all other applicable state and federal employment laws.  As noted in our last blog, employers must be careful to avoid violations of privacy and non-discrimination laws during COVID-19.

*For a more detailed discussion, please see our Client Advisory on Reopening.  

Please also see our COVID-19 Resources page.

Morenberg Law can help businesses to ensure compliance with COVID-19 safety standards and state and federal laws.  We can also help employees who are impacted by COVID-19 layoffs or other workplace concerns.  Please contact us for a consultation.

NOTE: This blog post is provided for informational purposes only.  It does not constitute legal advice.